By Brett Hanson, freelance writer. Discover the evolution of customer engagement in the digital era. Uncover the diverse array of automation tools, including email autoresponders.

Protegrity has launched a new research report ‘The State of Data Security Optimisation and Monetisation’. The research reveals that while organisations are using data to drive innovation and new strategies, fewer than 2% of respondents can access sensitive and classified data in less than a week.

Tech duo Shipster and Ordorite have announced a strategic partnership they say can ‘transform’ e-commerce and retail logistics for the furniture and soft furnishings sector.

Data analysed by CX Network, the global online network for customer service and marketing leaders, has found that AI usage to improve business operations in the technology sector has increased 25% since the end of 2023.

RFiD Discovery, provider of integrated tracking solutions, has implemented its RFID conveyor portal solution at Brook Taverner, Europe’s supplier of stock supported corporate clothing and a leading menswear brand.

Headlines regarding post Brexit cross-border trading challenges dented businesses’ confidence in their ability to expand successful ecommerce retail operations outside the home market. But with cross-border trade booming globally, is there a risk that UK retailers are missing out?