case studies

Research for public institutions

Tasked with keeping track of the latest news, social media mentions, and changes in the public discourse, government agencies often need help managing incoming streams of information. By automating the processes of content aggregation, monitoring, and reporting, your team can focus on in-depth analysis of the collected data and making better-informed decisions.

The tool giving you back control over information overload

With Inoreader, your team can stay on top of news and mentions related to organizations, public figures, key issues, or specific projects, identifying trends as they emerge. This case study covers the experience of government institutions worldwide currently using our Pro plan as part of their daily workflow.


Monitoring content from multiple sources and optimizing the process to easily spot noteworthy mentions. Collaboration, knowledge sharing, and simplifying reporting to stakeholders.

  • Monitoring feeds
  • Google News alerts
  • Article search
  • Collaboration in Team channels
No credit card required

Working in a government agency or institution, keeping track of news and analysis in your area of expertise can be challenging due to the high volume of information constantly coming through. Combine this with the time-consuming effort of media monitoring, reflection on community opinions, and collection of social media mentions of organizations, topics, and public figures you support with your work, and you get a near-impossible to manage chunk of content daily.

Automating content discovery is a great way to save time and ensure you never miss important updates while filtering out the noise. Once the information your team needs is ready to consume and distribute, you can use Inoreader to guarantee it reaches the right people instantly with just a couple of clicks.

Setting up your Inoreader engine

For individuals

All Team members enjoy the benefits of an Inoreader Pro account. These include monitoring websites and keywords, setting up Google News alerts, following Facebook and Reddit feeds, and organizing content with tags, annotations, and highlighters.

Tags are a useful way to segment articles based on subtopics and keep them for later
  • Step 1
    Use Inoreader’s search engine to scout public sources

    Follow websites, blogs, and journals covering the topics of your professional interest. To ensure you don’t miss out on important updates, you can also track specific keywords and set up Google News alerts for your organization, important people, or trending topics in the public discourse. Throw in some social media feeds (Facebook, YouTube, or Reddit), and you’re good to go!

  • Step 2
    Organize your feeds and articles

    Once you’ve added the primary sources of information you want to follow, you can optimize how you discover their content by grouping feeds into folders and arranging them in custom dashboards. For a more in-depth distinction, you can assign tags to different articles, save them to read later (even outside Inoreader) and leave annotations to return to. Combining this with highlighters that make certain phrases pop out in texts, you’ll never miss out on essential pieces of information again.

  • Step 3
    Automate content discovery and reporting

    If part of your job is keeping track of public mentions and sending out reports based on your findings, Inoreader can do most of this work for you. Use filters to define what to keep and what to ignore, then combine them with rules to automate the process of sorting content out (for example, put all articles matching certain conditions in a separate folder and send a weekly email digest with the new pieces from this folder to chosen recipients).

  • Step 4
    Start building an archive

    After reporting to internal and external stakeholders, maybe you’d like to keep some of the information you have collected in an archive. You can load the full content of articles in Inoreader to print (if your archive is analog), save as PDF files (if you prefer collecting documents), or export to Google Drive and Dropbox. To make it even easier, we have enabled bulk operations that allow the manual selection of multiple articles to process simultaneously.

Combined with the ability to search for keywords in different languages, translate articles and keep their modified versions forever, these options make Inoreader an unmatched companion to anyone working in public relations and government institutions.

After completing these steps, you will be ready to tap into Inoreader’s full potential. You will start receiving updates about the organizations, topics, and people you follow, get meaningful insights from social media, and automate the way you discover, collect, and share content with others, saving valuable time and resources.

On team level

Unlock the power of collaboration with an Inoreader Team plan. Once added, each team member can discover relevant content and share the most valuable insights with others to collaborate on. In the case of communication experts working in the public sector, this could mean sharing news, mentions on traditional or social media, and trends with the rest of the team to note or take action.

Team channels and digests ensure the right members get the information they need
  • Step 1
    Set the Team

    You should begin by having the account administrator invite all Team members. Then, they will receive an email invite to join the Team and start collaborating.

  • Step 2
    Create Team channels

    The admin can then create some Team channels and invite respective members to join them. If your organization uses Microsoft Teams or Slack, you can integrate both with Inoreader to facilitate easier content distribution among platforms.

  • Step 3
    Enhance the experience with Bundles and Email digests

    All Team members can create Bundles. A Bundle is a collection of feeds that Team members can subscribe to with a single click. This provides excellent onboarding solutions for new members who can add the preselected feeds at once and start discovering content immediately without wasting time searching for relevant sources to follow themselves. You can utilize email digests to send information to internal or external stakeholders who aren’t using Inoreader. Pick the source (a feed, folder, or other section of your account), set a schedule, and automate the process.

And there you are, good to go! All team members can now follow the best sources and collaborate by sharing insights. Your team can use the time saved to focus on more in-depth analysis and decision-making with improved knowledge.

The typical workflow

  • 1

    All users go through their monitoring and other feeds

  • 2

    Relevant content is added to a Team channel

  • 3

    Members of the Channel review articles and decide on future activities

Organizational wins

  • Step 1
    Saved time from browsing and searching

    Enjoy access to all sources you need in a single place – no need to manually search the whole web and collect articles anymore.

  • Step 2
    Building an archive with little to no effort

    Keep the publications that matter and sort them in your digital library. Search by keywords and come back to the essential pieces later.

  • Step 3
    Increased efficiency in content distribution

    Allow yourself more time for discussion and analysis by automating reporting procedures.

Try Inoreader with your team

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