A company is looking for a Senior Director, Customer Research & Insights. Key Responsibilities: Develop and articulate the Customer Insights roadmap to support strategic initiatives Lead high-impact research projects to gain insights into customer behavior and trends Drive customer segmentation strategies and enhance customer journey...

A company is looking for a Collections Specialist (Part-time, Contract) in the United States. Key Responsibilities: Contact clients and customers for outstanding payments Negotiate payment plans and settlements Resolve billing issues and maintain collection records Required Qualifications: Proven experience in collections or...

A company is looking for a ServiceNow Telecommunications Service Management (TSM) Implementation Specialist. Key Responsibilities: Design and architect ServiceNow solutions tailored to the telecommunications industry Collaborate with stakeholders to gather requirements and define business processes Develop custom applications, modules,...

A company is looking for a Technical Project Manager. Key Responsibilities: Lead and deliver end-to-end business and technical solutions to clients and partners Work cross-functionally with various teams to ensure successful project delivery Track progress, manage risks, and communicate effectively with clients Required Qualifications:...

A company is looking for a Senior Technical Business Analyst in Franklin, WI. Key Responsibilities: Partner with various teams to understand business needs and advance servicing capabilities Author user stories and features, gather requirements, and prioritize work for project deliverables Collaborate with DBAs, troubleshoot software...

A company is looking for a Client History Telephone Interviewer. Key Responsibilities: Conduct client history telephone interviews and escalate complex calls Document client responses accurately and research uncertainties using online resources Manage daily phone schedule and contribute to team goals Required Qualifications: Associate...